How to make a great first impression with clients
In any conversation there are four phases we need to navigate. This post is the first in a series of posts that shows you how to navigate any conversation. First - let's talk about how to make a great first impression. In the opening phase, there are three things we want to accomplish, namely: Arouse interest Gain sympathy Set expectations and agree on goal of the meeting Let's look at each element in turn. The very first thing we want to in...
