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3 universal sales-lessons I learned as a young and dumb telemarketer

I was 16 years old when I started in sales and holy shit was I dumb. I couldn't recognize a buying signal if it struck me flat in the face. The first job I had in sales was for the national tabloid newspaper - when you could still smoke inside the boiler room (which obviously I did). Now direct telemarketing is probably the business in the world that has the highest employee turnover rate - which also explains why they would take me in at 16 -...

3 sales tips for introverts who don’t like selling

Introverts can make great salespeople and sales managers. But most don't. That's why, when it comes to some of the fields that classically attracts a more introverts than it does extroverts such as engineering, law, accounting and to a certain degree consulting and banking, most of the people who are asked to sell their company's services hate it. What's ironic about that, is that most people who are asked to sell are asked to do so because...

The one thing 98% of salespeople don’t do (and why you should be doing it)

The one thing that 98% of salespeople don't do (and why you should be doing it) If there's one thing that drives salespeople up the wall, it's if you're having a wonderful dialogue with your prospect, they are all set to buy, and everything is in place, they just need to get that one final approval and then you're good to go. But that final approval never happens - and it never happens, because someone above them (the one with the true decision...