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The misunderstood art of persuasion: why you’re doing it wrong, and how to fix it

Influence is a wonder drug With it you can do wonders. Help people achieve miraculous outcomes. Without it, you can do next to nothing. If you've ever tried persuading someone (and chances are you have) you know it's easier said than done. If you've tried to convince others to make a change (in your company for instance), buy what you're selling or simply do as you tell them you've probably been met with resistance. And most likely a lot of it....

The counterintuitive secret to lasting change in sales organizations

"No matter what I do, they don't seem to listen!" The person sighed with frustration in his voice. He'd been trying all kinds of different things to get his organization to change but to no avail. The thing they wanted to change seemed pretty straightforward on the surface. They wanted to sell on value and stop giving discounts.  But their salespeople simply didn't get it. They'd done everything they were supposed to. They'd changed the...