nicklaskastrup@gmail.com

Why are so many sales so hard to close?

You know the problem. You've done everything right along the way. The client is easy to talk to. They're friendly. They like you're product. They're interested, and they like you. In other words, all the lights are green, when it comes to making the sale. Yet - when you move in for the close, the client squirms. Either they think what you're offering is too expensive, they need to talk to their manager, or the situation has changed and your...

What 3.000 hours of telemarketing taught me about patience, persistence and the pitfalls of selling on price (Part 1)

People usually don't last long in telemarketing. And it's no wonder either. You're thrown on the phone with only a bare minimum of sales training and product knowledge. In other words, when you're new, you can't tell your ass from your elbow. This means that you either swim or you sink. And most people sink. In my best guess, most people last an average of 2-3 months before they call it quits - not because they're quitters, but because it's a...

3 universal sales-lessons I learned as a young and dumb telemarketer

I was 16 years old when I started in sales and holy shit was I dumb. I couldn't recognize a buying signal if it struck me flat in the face. The first job I had in sales was for the national tabloid newspaper - when you could still smoke inside the boiler room (which obviously I did). Now direct telemarketing is probably the business in the world that has the highest employee turnover rate - which also explains why they would take me in at 16 -...